Aqua Sanfelice, MD of Lonmart has been interviewed by Insurance Business
Aqua Sanfelice, MD "LONMART" has been interviewed by leading insurance sector publication Insurance Business, providing insight into the world of fine art insurance broking:
“When it comes to more complex lines, broking is still a people business. Insurance is very much trust-based,” she said, “and it’s very difficult to transfer trust through a machine.”
“In insurance, particularly in the art insurance sector, the first step to being a great broker is to build a network of trust and to be careful never to mislead your clients or the insurers you work with. The second step is to stay close to your clients and to understand what they do.”
“If you’re not in insurance,” she said, “you don’t realise what’s important about insurance and what information needs to come out. You really need a broker close to you who understands all the multi-facets of risk.”
Read the full article here: Insurance Business Mag